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Once we have received your order, we will do our best to ship it as soon as possible. The average creation and fulfillment time is 7-10 business days because we create our products one by one to ensure the highest possible quality.
All pendants are custom engraved, so please be patient while we craft your personalized pendant.
Personalize the Front:
Add a Subtitle:
Customize the Back:
Your customized pendant will reflect all the special memories that matter most to you or your loved one.
Return Period: Customers may return items within a specific time frame, such as 30 days, from the delivery date.
Condition of Item: Items must be unused, in original condition, and in their original packaging.
Custom Producs: Since Jesus at Heart offers custom-engraved pendants, personalized items may only be eligible for return if they are damaged, defective, or incorrect.
Proof of Purchase: A receipt or order number would be required for processing the return.
Refund Method: Refunds could be offered to the original payment method or as store credit.
Exchanges: An exchange may be granted if a client receives the incorrect product.